SaaS
Managed Service

Accelerated custom projects without disrupting the product roadmap

As a Project Acceleration Partner, we integrated with the client’s team, taking responsibility for complex custom projects without overloading internal engineers or slowing down innovation.

Challenge

Custom Work vs. Product Focus

In the highly competitive software market, product excellence is critical. The client from the Energy-tech sector needed to constantly enhance core features, performance, and user experience. However, even the most advanced products faced recurring challenges.

Agreeing to every corporate client request risked overloading teams, causing burnout, and slowing innovation. On the other hand, saying no could have resulted in losing the client or delaying sales cycles. The challenge was to balance client demands with a strategic focus on the core product.

We wanted to stay fully focused on our product, but our corporate client required custom integrations. These could not scale, and our best engineers were pulled away from the roadmap.

CTO of an Energy-tech Company in Germany
Solution

Altimi as a Project Acceleration Partner

We were more than a software house – we acted as a Project Acceleration Partner. We integrated directly with the client’s team, taking full responsibility for custom tasks so that internal teams could focus on developing the core product.

What We Did

  1. Created client-specific features and integrations, plugins, and integration layers.
  2. Designed and maintained dedicated APIs, developed standalone extensions and PaaS environments for the client, and accelerated corporate client onboarding.
  3. Provided a Managed Development Team composed of full-stack developers, a Solution Architect, and a Project Manager.
  4. Followed Agile methodology, implemented robust QA, and adhered to ISO 27001:2022-certified standards, ensuring security, compliance, and scalability for the most demanding corporate client.
Results

Increased Efficiency Without Losing Focus

Working with us enabled the client to achieve measurable results, boosting the efficiency of custom projects. Performance in projects tailored to the client’s needs increased by up to 300%, and delivery of client-specific features accelerated by 40%, enabling faster deployment and quicker response to market demands.

At the same time, the product roadmap and internal team focus remained fully protected, ensuring continuity in key functionalities. This support improved predictability, consistency, and confidence in delivering high-quality solutions on time, while maintaining compliance with corporate standards.

Our client, a renowned global leader in the Utilities & Energy sector, built a trusted IoT platform processing data from millions of devices. However, their corporate client required diverse and complex integrations.

Wojciech Woziwodzki
Strategic Consultant, Altimi
FAQ

Scaling custom projects without disrupting core product development

How to efficiently execute custom projects with limited resources?

Altimi helps companies scale their capacity for custom projects by providing dedicated Managed Services teams, including full-stack developers and Solution Architects, who handle client-specific requirements. This allows internal teams to stay fully focused on the core product while custom projects are delivered efficiently and independently of the product roadmap.

How to run custom projects in SaaS companies without affecting the product roadmap?

Altimi supports client teams by taking on custom projects independently of the product roadmap priorities. This enables faster delivery, provides tailored solutions, and avoids overloading key internal teams. In a highly competitive SaaS market, this approach allows companies to stay focused on product development while quickly responding to client needs.

What types of custom projects do we handle?

Altimi manages a wide range of custom projects, including client-specific feature development, API integrations, standalone extensions, PaaS environments, and mobile or web application enhancements. All work is executed with a focus on business efficiency and minimizing operational risk.

How do we ensure quality and delivery speed?

As part of Managed Services, Altimi provides dedicated teams that execute projects in a continuous and predictable manner. This approach ensures high-quality solutions while accelerating delivery. Ongoing collaboration with the client, progress monitoring, and proper resource allocation allow us to respond quickly to changes and deliver effective, tailored solutions without overloading internal teams.

What are the measurable benefits for clients?

When enterprise clients request custom solutions, there’s a dilemma: agree and slow down product development, or refuse and risk losing the contract. We solve this problem – we take on custom projects, deliver them efficiently, and your team remains fully focused on the core product.

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