Optimizing multi-cloud infrastructure for a B2B SaaS platform

As a technology partner, Altimi supported a fast-growing B2B SaaS platform in optimizing its multi-cloud infrastructure, ensuring high availability, scalability, and operational efficiency. Leveraging our expertise in cloud management, Kubernetes, Terraform, and CI/CD automation, the client can operate around 30 active chatbots across banking, insurance, retail, and HR sectors while maintaining top-tier performance and system reliability.
Managing Multi-Cloud Complexity
The client needed a technology partner with expertise in cloud infrastructure migration, Kubernetes cluster management, data handling, and process automation. In response, Altimi assembled a dedicated team of IT and software specialists – including frontend developers, testers, administrators, and DevOps engineers – providing a total of eight developers throughout the project.

Multi-Cloud, DevOps, and Automation
Provisioning infrastructure across multiple clouds increases fault tolerance, enabling graceful recovery from provider outages. However, multi-cloud deployments introduce complexity due to differing interfaces, tools, and workflows. Altimi simplified management and orchestration for large-scale, multi-cloud infrastructures by implementing a comprehensive solution:
- Multi-cloud provisioning with AWS and Azure for secure, scalable, and reliable operations
- Terraform for unified workflows and cross-cloud dependency management
- Deployment on Azure Kubernetes Service (AKS)
DevOps & CI/CD
- Implementation and optimization of GitLab CI/CD pipelines
- Continuous integration and delivery improvements
- Microservices development and orchestration with Kubernetes
- Monitoring and alerting of production clusters
Operational Efficiency
- Centralized data management across cloud environments
- Mobile- and remote-friendly development and testing environments
- Feature toggles and modular infrastructure design for scalable, iterative improvements
Reliable, Scalable, and Future-Ready Infrastructure
The implementation of multi-cloud, DevOps, and automation solutions delivered measurable business benefits, enhancing system performance and operational efficiency. System reliability increased by +90% thanks to multi-cloud redundancy, while CI/CD pipeline deployment and scaling accelerated by +70%, reducing project delivery times. Managing resources across multiple clouds was simplified, boosting operational efficiency by +60%.
Streamlined infrastructure orchestration and monitoring enabled seamless collaboration between development and IT operations teams, increasing productivity and speeding up the release of new features. As a result, the client gained a robust, scalable, and future-ready IT environment, fully equipped to support ongoing business growth.

Multi-Cloud Infrastructure & DevOps Optimization
Why use a multi-cloud approach?
A multi-cloud strategy enhances fault tolerance, resilience, and scalability by distributing workloads across multiple cloud providers. This reduces the risk of downtime due to outages and ensures continuous availability of critical applications.
How does Terraform help in multi-cloud management?
Terraform provides a unified workflow for managing multiple cloud providers. It handles dependencies between resources across clouds, simplifies orchestration, and ensures consistent, repeatable deployments for large-scale infrastructures.
Does the multi-cloud infrastructure support rapid application scaling?
Yes. The multi-cloud infrastructure is designed for flexible and rapid application scaling. Thanks to Kubernetes, a modular microservices architecture, and automated CI/CD pipelines, the system can dynamically adjust resources based on changing workloads and quickly deploy new applications and services, ensuring continuous platform performance and availability.
How does DevOps automation improve operational efficiency?
DevOps automation enhances operational efficiency by eliminating manual processes and accelerating deployment cycles. With automated CI/CD pipelines, microservices orchestration, and centralized infrastructure management, teams can deploy new features faster, reduce the risk of errors, and maintain consistent environment configurations. Proactive monitoring and alerting enables rapid response to issues, improving system stability and fostering effective collaboration between development and operations teams.
How can IT infrastructure be made future-proof and flexible?
Future-proofing and flexibility of IT infrastructure can be achieved through the use of a modular architecture, microservices, and feature toggles, which allow for easy integration of new tools and services and rapid adaptation to changing business needs. Additionally, automation of deployment processes and centralized resource management enable the system to scale with increasing workloads, enhancing performance and maintaining environment consistency, ensuring long-term scalability and readiness for future challenges.

